I might be a little biased, but in my humble opinion, UsersThink is the best option from all the UserTesting alternatives.
I originally built UsersThink for my own use, after becoming so frustrated with all the downsides of existing usertesting tools, from how long they took to set up and configure, to the dramatic range in feedback quality (even from within the same service!), to the high costs that often didn't seem worth it.
Here's a quick breakdown of why UsersThink is the best of all UserTesting alternatives:
No Setup (seriously)
There's waaaaay too much setup with other user testing options.
Most services require you to build your own experiment parameters from scratch.
This can be okay for someone well seasoned in getting feedback, but for someone less familiar with the process, but knows the importance of getting quality feedback, it's just is too overwhelming.
So we take care of that for you.
We use a standardized approach to getting feedback, focused around one page on your site, so all you have to do is select how many participants you want to receive feedback from, then paste in the page URL you'd like feedback on.
That's all the setup you have to take care of, which is barely anything!
With every other feedback option out there, what you end up with is a massive amount of stuff to sift through, be it overly long writeups or hours and hours of videos.
Even if there's value in all of that stuff, it takes too long to find the insights buried in all the noise.
This is especially problematic if you're trying to iterate and learn quickly. Suddenly each time you want feedback, it takes forever to even learn what people think.
That's why feedback from UsersThink is constructed to save you time.
On average, it only takes about 15 to 20 minutes to read UsersThink feedback, it's structured to be easy to absorb, helping you generate new ideas fast.
High quality feedback (every time)
It always caught me off guard while using other feedback services how wildly the quality of results would vary, even if, at first, all the feedback was high quality via a certain tool. It felt like there wasn't any quality control at all.
Frankly, that was the thing that drove me the most nuts when struggling through other services: even though I paid these companies to take care of it for me, I still had to make sure each response was actually helpful.
That was the first thing we implemented when we launched UsersThink: an actual person checking for the quality of each participants feedback, and rejecting anything that didn't meet our high standards, before you would even see it.
And this is built into each order you place with UsersThink.
Once you place an order through UsersThink, you're guaranteed to receive the result, via email, within 24 hours.
And what do you have to do between placing the order and receiving it? Nothing.
Nothing to approve or check over (unlike other services), you can do pretty much anything else you'd like until you receive an email from us!
No account needed
With everyone else, you need to set up a new username and password.
I know you sit at home, hoping for another opportunity to create another login, don't you?
You don't? Yeah, me neither.
So we got rid of that extra step.
Most cost effective option out there
Because of the streamlined nature of the feedback we generate for you, and because we keep that feedback focused, the costs actually drop drastically compared to other approaches.
So not only do you get fast feedback, with no setup, that helps you improve faster, but it also costs less for even more value than other options?
We give you an awesome guide to help you get started before you pay anything
After helping so many different people collect feedback on so many different types of landing pages, websites, and projects, I started noticing a number of recurring themes that caused the most issues on landing pages.
I narrowed down the biggest and most common concerns, and put together a short email course on the 7 biggest landing page conversion killers (and how to fix 'em)
See why we're the best?
If you do, then why not get started with us?
And if you have any questions, concerns, or anything you'd like to go over, just email me, John Turner, Founder and CEO of UsersThink: [email protected]